Data deletion

Request deletion

Email us from the address of your account at support@kongglo.com with the subject "Data deletion". When you are logged in, it takes one click:

What is deleted

• your account and profile (name, email, profile picture)
• connected channels including their stored access keys (tokens)
• posts, drafts, images and uploaded photos
• brand profile, facts and settings
• team invitations and memberships

What we have to keep

We keep invoices and payment records for as long as commercial and tax law requires and block them for any other use until then. Posts that have already been published on Instagram, LinkedIn, Pinterest, TikTok, Bluesky, Mastodon, Telegram or other networks remain there under your control – please delete them directly on the respective network.

How long it takes

We confirm your request and delete the data within one month at the latest. You will receive a confirmation by email. Our encrypted backups are overwritten automatically; deleted data disappears from them after at most 13 months (see the Privacy Policy, section 12).

Disconnect a single channel only

If you only want to remove one network, disconnect it in the dashboard under Kanäle (Channels). You can also revoke access in the network itself:

• Facebook and Instagram: Facebook settings → Apps and Websites → remove RombiPost
• LinkedIn: Settings & Privacy → Data privacy → Permitted services → remove RombiPost
• Pinterest: Settings → Security → App logins → remove RombiPost
• TikTok: Profile → Menu → Settings and privacy → Security & permissions → Apps and services permissions → RombiPost → Remove access

More about your rights in the Privacy Policy.

Kongglo, Jean Pierre de la Torre Mogollón, Wörthstraße 12, 81667 München, Germany.